Managed IT Services vs. Break-Fix Support: Which IT Support Company Model Is Right for You?

When it comes to managing your business’s technology needs, choosing the right IT support company is crucial. One of the most important decisions you’ll face is selecting between two primary models of IT support: managed IT services and break-fix support. Each model offers distinct advantages and drawbacks, and understanding these can help you make an informed choice that aligns with your company’s goals and budget. In this article, we’ll break down the key differences between these two models, helping you decide which approach is best for your business. Managed IT Services vs. Break-Fix Support: An Overview Understanding the differences between managed IT services and break-fix support is essential for selecting the right IT support company for your needs. Let’s dive into each model to see how they compare. 1. Managed IT Services Managed IT services involve a proactive, ongoing approach to managing your company’s IT needs. Under this model, you pay a fixed monthly fee for a com...